Privacy Policy

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Privacy Policy

 

Veron respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Veron.ca (the “Site”), use our services, or interact with us. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information to provide and improve our services. This may include:

Personal Information You Provide:

  • Contact details (e.g., name, email address, phone number) when you submit inquiries or contact us via forms.
  • Account information if you create a user account (e.g., username, password).

Automatically Collected Information:

  • Device and browser data (e.g., IP address, browser type, operating system, pages viewed).
  • Usage data (e.g., time spent on pages, referral sources, clickstream data).
  • Cookies and tracking technologies (see our Cookie Policy for details).

We do not collect sensitive personal information (e.g., health data, racial origin) unless explicitly required for our services and with your consent.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support.
  • Process orders, payments, and deliveries.
  • Send marketing communications (with your consent; you can opt out at any time).
  • Improve the Site and services (e.g., analytics, personalization).
  • Comply with legal obligations (e.g., tax reporting, fraud prevention).
  • Enhance security and prevent abuse.

3. How We Share Your Information

We share your information only as necessary:

  • Service Providers: With trusted third parties (e.g., payment processors like Stripe, hosting providers, email services) who are bound by confidentiality.
  • Legal Requirements: If required by law, regulation, or to protect our rights (e.g., in response to subpoenas).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: For any other purpose with your explicit approval.

We do not sell your personal data to third parties.

4. Data Security

We implement reasonable security measures (e.g., encryption, access controls, firewalls) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. Please use strong passwords and keep your account details confidential.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (e.g., financial records for 7 years). You can request deletion at any time, subject to legal obligations.

6. Your Rights

Under applicable laws (e.g., GDPR, CCPA), you have rights regarding your data:

  • Access, correct, or delete your information.
  • Opt out of marketing or data sharing.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority.

7. International Transfers

If you are outside Canada, your data may be transferred to and processed in Canada, where our servers are located. We ensure adequate protections for such transfers.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from children. If we discover such data, we will delete it.

9. Changes to This Policy

We may update this Policy periodically. Changes will be posted on the Site. Continued use of the Site constitutes acceptance of changes.